TOLL FREE: 1.866.829.2969

INSTRUCTIONS FOR USE AND CARE OF ORTHOTIC DEVICES

  • Foot Orthoses (FOs)
  • Plastic Ankle Foot Orthosis (AFO)
  • Knee Orthosis (KO) and Knee-Ankle-Foot Orthosis (KAFO)

 

Please remember that these instructions are for general information only.  

Contact your Certified Orthotist for information that is specific to you.

 

FOOT ORTHOSES

 

1.  Start wearing the Foot Orthoses (FOs) until your feet get a general feeling or tiredness.  Most Important: DO NOT persevere.  If you have pain, you may have worn the FOs too long, or they may need adjustments.

2.  Gradually increase your wearing time daily as is comfortable, over the next 2 weeks.

3.  DO NOT exercise with the FOs within the 2 week break-in period.

4.  Watch for red marks on your feet.  If red marks persist longer than half an hour after removal of the orthosis call your orthotist immediately for an appointment, at 1-866-829-2969.  The foot orthoses are very easy to adjust as necessary for your comfort.

5.  The FOs may be washed under running water, with a damp soapy cloth.  Make sure all the soap is washed off, and dry with a towel.

6.  DO NOT immerse in water, or use HOT water.  Anything too hot for your hand is too hot for the FOs.

7.  DO NOT place near any heat source.

8.  Check the Foot Orthoses regularly for wear and tear.  Call your orthotist immediately for an appointment, at 1-866-829-2969 if the orthosis is in need of repair.  DO NOT ATTEMPT HOME REPAIRS.

 

PLASTIC ANKLE FOOT ORTHOSIS (AFO)

 

1.  Start by wearing your AFO for 1 hour at a time throughout the first day.  Each time you remove the AFO, also remove your sock and check for red marks.  If red marks persist for longer than half an hour after removal of the orthosis, call your orthotist immediately for an appointment at 1-866-829-2969.

2.  On the 2nd day, wear the AFO for 2 hours at a time, and on the 3rd day, 3 hours at a time, etc., until you are able to wear the AFO for as long as you like.   This period usually takes 2 weeks.

3.  Always wear a shoe over your AFO unless it has a full sole of rubber on the bottom.

4.  For your own safety DO NOT DRIVE A VEHICLE while wearing your AFO.

5.  Plastic orthoses may be cleaned by wiping them inside and out with a damp soapy cloth.  Make sure all of the soap is wiped out of the orthosis.  Dry with a towel.  Drying with a hair dryer is not recommended.  Care should be taken not to get the straps or metal rivets wet.  The inner surface and pads can also be disinfected with rubbing alcohol. 

6.  Leather-lined orthoses : The outer plastic may be cleaned as above.  The Leather liner may be sprinkled lightly with baby powder to keep it fresh.  If  the leather should get soiled, it may be wiped with a damp cloth.  If a deeper cleaning is needed, saddle soap may be used on the leather.

7.  Check the orthosis regularly for cracks or defects.  Call your orthotist immediately for an appointment, at 1-866-829-2969 if the orthosis is in need of repair.  DO NOT ATTEMPT HOME REPAIRS.

8.  REMINDER: The orthosis has been designed to reduce your symptoms.  Your follow-up appointment is an important part of your care to assure your comfort. 

 

KNEE ORTHOSIS (KO) OR KNEE ANKLE FOOT ORTHOSIS (KAFO)

 

1.  Start by wearing your Knee Orthosis  for 1 hour at a time throughout the first day.  Each time you remove the KO, check for red marks.  If red marks persist for longer than half an hour after removal of the orthosis, call your orthotist immediately for an appointment at 1-866-829-2969.

2.  On the 2nd day, wear the KO for 2 hours at a time, and on the 3rd day, 3 hours at a time, etc., until you are able to wear the KO for as long as you like.  This period usually takes 2 weeks.

3.  DO NOT exercise with your KO within the 2 week break-in period.

4.  The outer surface may be cleaned by wiping with a damp soapy cloth.  Care should be taken not to the the straps or metal rivets wet. 

5.  The inner surface may be cleaned as above and wiped with rubbing alcohol periodically to disinfect.  

6.  DO NOT dry the orthosis with a hair dryer.  Wipe it dry with a towel.  

7.  The joints at the knee should be greased every 1-2 months using a heavy duty lithium base lubricating grease.  Peel back the neoprene joint covers and insert come grease into the joints. Wipe away any excess.

9.  Check the orthosis regularly for wear and tear.  Call your orthotist immediately for an appointment, at 1-866-829-2969 if the orthosis is in need of repair.  DO NOT ATTEMPT HOME REPAIRS.

 

 

For more information or to schedule an appointment, please email lindalaakso@customorthotic.ca or call toll free 1-866-829-2969.  The Ontario Ministry of Health Assistive Devices Program (ADP) provides funding for the cost of an custom made orthoses in most cases.  Please schedule an appointment or call for more information.  We have offices in Mississauga, Guelph, and Oshawa.  We also have a retail and clinical location at The Credit Valley Hospital in Mississauga.

PATIENT STORIES

I just wanted to let you know - for the first time in months and months - I am able to go for a long, long walk - because my feet are not killing me anymore!!! I am not limping at work any more either!!! Thanks so much - I feel great! Even walking 8 blocks back to the car after the last appointment with them in my shoes - I could have done a tap dance all the way - the change was so drastic!
- . -
When I saw Jim, it was for two appointments for braces he put in my shoes (that he had made recommendations about). I could walk and keep shoes on all day and I was not walking off balance. He was amazing. He took time to talk to me and explain things. My husband had gone to Jim for years for foot orthotics . I would recommend Jim to anyone.
- Ms L.M. -
I am so greatful that the heel lift for my right shoe has been so helpful. I am in less pain when I walk, I can now stand straighter, on both legs at the same time when I stand still. I should have done it a lot sooner!
- Ms. D.T -
I am a person with polio in my left leg. I 've been using Custom Orthotic Design Group Ltd. for many years. Their service is great and friendly, they know what they are doing. I am really happy with their services.
- Mr. K.N. -
Custom Orthotics has always stood behind their product. They have always treated me with kindness and dignity. Whenever there is an issue, they have repaired it right away. Friendliness is their top priority. The product is 10/10. I can't say enough and I find there is never any negative comments. I have been with Custom Orthotics since 1998.
- Mr. F.H. -
The whole process was very positive, Custom Orthotic Design Group answered all of my questions and responded to my concerns in a professional pleasant manner. I highly recommend that anyone requiring any form of custom made orthotic from a simple shoe insert to a sophisticated support such as my CROW walker consider Custom Orthotic Design Group.
- Mr. MB -
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