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The Ministry of Health Assistive Devices Program (ADP) may provide funding to residents of Ontario with a valid health card for certain devices provided by a Certified Orthotist which are required for long term (over 6 months) use for chronic medical conditions. Your Certified Orthotist will provide you with details specific to your needs.

For a general outline of ADP please click here for the The Ministry of Health ADP Applicant's Information Sheet for Orthotic Devices.

To apply for funding, please download, print and complete the Application for Funding Orthotic Devices, and take it to your Doctor for signature.



In some cases, the Ontario Disability and Support Program or Ontario Works may help to provide funding for certain prescribed devices. We will apply for and arrange direct funding for eligible clients.



Non-insured Health Benefit Program provides coverage for a range of services and devices for First Nations and Inuit people. As providers for NIHB, we will apply for and arrange direct funding for eligible clients.



Veteran’s Affairs Canada provides coverage for a range of services and devices for Veterans. As providers for DVA, we will apply for and arrange direct funding for eligible clients.



We are Preferred Providers of many third party insurance companies including Greenshield. As each insurance policy is individualized, it is important to understand your coverage. We can assist you with clarification of terminology and funding issues with the insurance companies and in some cases, directly invoice your insurance company.

Many insurance companies including Manulife, Great West Life and Sunlife now require specific information regarding the professional who provides orthoses.  Please inform our staff if you require additional information for your insurance provider.


I just wanted to let you know - for the first time in months and months - I am able to go for a long, long walk - because my feet are not killing me anymore!!! I am not limping at work any more either!!! Thanks so much - I feel great! Even walking 8 blocks back to the car after the last appointment with them in my shoes - I could have done a tap dance all the way - the change was so drastic!
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When I saw Jim, it was for two appointments for braces he put in my shoes (that he had made recommendations about). I could walk and keep shoes on all day and I was not walking off balance. He was amazing. He took time to talk to me and explain things. My husband had gone to Jim for years for foot orthotics . I would recommend Jim to anyone.
- Ms L.M. -
I am so greatful that the heel lift for my right shoe has been so helpful. I am in less pain when I walk, I can now stand straighter, on both legs at the same time when I stand still. I should have done it a lot sooner!
- Ms. D.T -
I am a person with polio in my left leg. I 've been using Custom Orthotic Design Group Ltd. for many years. Their service is great and friendly, they know what they are doing. I am really happy with their services.
- Mr. K.N. -
Custom Orthotics has always stood behind their product. They have always treated me with kindness and dignity. Whenever there is an issue, they have repaired it right away. Friendliness is their top priority. The product is 10/10. I can't say enough and I find there is never any negative comments. I have been with Custom Orthotics since 1998.
- Mr. F.H. -
The whole process was very positive, Custom Orthotic Design Group answered all of my questions and responded to my concerns in a professional pleasant manner. I highly recommend that anyone requiring any form of custom made orthotic from a simple shoe insert to a sophisticated support such as my CROW walker consider Custom Orthotic Design Group.
- Mr. MB -
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