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FAQs

FAQ 1: Do foot orthoses (insoles) hurt when you first use them?

Answer: No. The foot orthoses should not create new pain or aggravate existing pain. There is always a break-in, or transition period for anything that one puts on their body to restrain movement, however, there should be NO PAIN associated with this transition period, only an unfamiliar and therefore, for some, an uncomfortable new feeling to get used to. The mind is an amazing tool and helps us to quickly adapt to new things, this transition period should only last for a few days. If you feel any increased or new pain, or if you have any concerns or quesions, you should contact your Certified Orthotist for an appointment. If the orthoses do cause pain - DO NOT WEAR THEM.

FAQ 2: How do I go about getting a brace?

Answer: The first step to make in arranging for a brace is to Make an Appointment. The Certified Orthotist will assess you to determine the most appropriate course of action.

FAQ 3: Funding - is there funding assistance for Orthotic Devices?

Answer: In some cases there is funding for Orthotic Devices. Some insurance policies (Employee Benefits) may provide funding or partial funding. Please check your personal policy as each policy is unique. We are vendors with the Workplace Safety and Insurance Board (WSIB), Non-Insured Health Benefit (NIHB), Greenshield and other payment agents and will bill directly in most cases. For a selected group of orthoses, The Ministry of Health Assistive Devices Program may provide partial funding for long term devices. Click here for answers from the Ontario Ministry of Health and Long-Term Care.